IT Services That Offer Peace of Mind

We can understand and support all areas of your IT systems from back-end infrastructure to front-end personal productivity. Our goal is to create innovative IT solutions that enable your business to be more agile and competitive.

Managed Services
Managed Services

Most IT companies will push their clients into a long-term contract and perform a complete IT overhaul from the start, but not us. We feel that working with your equipment and taking a phased, scheduled approach is the most effective way to begin. After all, why should you be punished for trusting a company to do their job and purchase the equipment they recommended? We don’t think it’s fair either!

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Cloud Solutions
Cloud Solutions

Moving to the cloud is not always the best option for every business. That is why we like to work with each business and discuss all the pros, cons, and costs associated with it. We will work with you to see if you should move all, some, or none of your data to the cloud.

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Backup/Disaster Recovery
Backup/Disaster Recovery

Most businesses trust that their backup software or solution is just working, and they never bother to check or test it. Some never think about what their business might do if all their data was lost due to an unexpected disaster. At PCS, we customize a backup strategy to fit your business and ensure that you never have to worry about losing data again.

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Security
Security

Safeguard your IT estate with our range of Security Solutions. No business is safe from risk, and no business should take security lightly. That’s why at PCS, we work with you, eliminate risk, and ensure that your business is problem free.

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VOIP
VOIP

In an ever-evolving business environment, reliable communication is critical. PCS is here to ensure your corporation never misses a beat with our top-tier VoIP services.

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Office 365
Office 365

We specialize in providing expert Office 365 services tailored to meet the needs of your organization. Our approach ensures that we work closely with you to manage and optimize your existing Office 365, allowing you to focus on your core business operations.

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Compliance
Compliance

Compliance is not just a legal requirement; it’s a critical aspect of running a trustworthy business. This is especially critical in industries such as healthcare, where protecting sensitive patient information is paramount.

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Web Design / Digital Marketing
Web Design / Digital Marketing

Are you looking to enhance your online presence? Our team at PCS offers top-notch web design and digital marketing services to help your business succeed in the increasingly competitive online landscape.

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Are you ready for a better, more productive business?
Let PCS provide the technology support you deserve.

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Comprehensive IT Services – Honesty, Fairness, Dedication, Passion, and Loyalty Included

Have an IT company but they don’t call you back, or maybe you are concerned that they aren’t doing the job for your business anymore? Maybe your business is growing and you now need an IT company to fuel it, or maybe you are ready to stop relying on your own employees for their IT knowledge and you are ready to call on a professional. Whatever your reason, we are ready to grow with you. You owe it to your business to give us a call and see how we can help your business succeed.

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Our 4-Stage Approach

At PCS, we provide a comprehensive 4-stage approach to helping you find the most effective IT solutions for your business to ensure your business is safe and secure.

01

Discovery & Proposed Solution

We engage with you to discuss your current IT environment and business needs, evaluating via a thorough assessment of your processes and infrastructure, while understanding your pain points. We outline a preliminary solution including how our services address your specific needs, and if your team agrees, we finalize the scope of work and sign necessary paperwork to formalize the partnership.

02

Deployment & Initial Support

We arrange for our technician team to visit your location, install and configure our software per the agreed solution, and address any immediate issues or concerns identified during the initial evaluation. Basic training is provided to ensure your team can start using the new system for support.

03

Monitoring & Evaluation

During the initial two-week period of our software operating within your system, we assess performance and collect data to make educated decisions on best practices moving forward. Analyzing the collected data helps both us and you understand your system and address any major flaws. A follow-up meeting is scheduled two weeks after initial installation to discuss findings and outline future projects and improvements.

04

Ongoing Maintenance & Reporting

Reporting is provided to dedicated representatives in your organization monthly regarding system performance, issues encounter with resolutions, and a summary of your IT state. Meetings are conducted on a quarterly or annual schedule to review progress, address any challenges, and discuss future needs.

What Our Customers Say

October 7th, 2024

Why Network Security Should Be a Top Priority for Pittsburgh Companies

In today’s digital age, network security has become a critical […]

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July 22nd, 2024

New Customer Portal

We are excited to announce the launch of our new […]

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January 18th, 2024

Why Businesses Need Managed Security Services

If you’ve ever wondered about managed IT services, specifically security […]

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IT Services Built Specifically for Your Business. Find Your Solution Today.

At PCS, we understand that every business is unique, and so are its IT needs. Our tailored IT services are designed to align perfectly with your organizational goals, ensuring that you have the right technological support to drive success.

Whether you require managed IT services, cloud solutions, or cybersecurity measures, our expert team is committed to providing personalized solutions that enhance efficiency and foster growth. Don’t settle for generic services; reach out today and discover how we can empower your business with cutting-edge IT solutions crafted just for you!

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